“Only if we can see the universe as one,
In which each part reflects the totality
And in which the great beauty lies in its diversity,
We will begin to understand who we are and where we stand.”
“Every time it’s a confrontation, I just can’t understand that guy how he thinks,” a manager struggling with a co-worker with whom there is just no understanding tells me in exasperation. “The good will is there, I’m sure, but then when we confront each other there is no way to understand each other, what a struggle!”
Statements of this kind represent only one of three colorful forms in which the topic of diversity faces the company. So much so that it has been increasingly talked about in recent years. At the end of the day, however, the task of companies is to bring diverse contributions to integration toward common goals, and as Franz Kafka said, “the hard thing is not to do things, the hard thing is to understand people.”
No pretense. No defense. Just dedication, strength, pragmatism, business experience and listening. Business coaching can be summarized as follows. An approach that requires commitment to the “flawless and demanding” relationship with the manager, in which it is necessary to bring all one’s resources to bear alongside the manager in often difficult situations.
Attention firms: each lost talent costs at least one year’s salary, plus recruiting expenses, missed billing during the period of reduced activity, and costs from loss of know-how.
Competition, inflation, stagnation, recession. These are the specters that agitate the nights of entrepreneurs and managers just about everywhere on the globe, but in a way certainly felt in our country. One thing, however, is now established: the shaky contemporary economy needs ideas, new energy, and an unprecedented sprint to deal with the complex scenarios ahead.
I meet Emanuele Mangiacotti, Head of Recruiting, Training and Human Capital Development at Wind Telecomunicazioni in the interlude of a seminar I am holding at the company. In the course of routine mutual updates, we happen to talk about coaching. I can hear Emanuel excited about his experience on this issue. Interested, I ask him to tell me more about it. I am a firm believer in the effectiveness of a coaching-oriented management style, and exchanging ideas with an engineer who has been involved in development and training with true passion for years is a rare and interesting opportunity.
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